Privacy Policy
Effective Date: February 24, 2026
1. Introduction
Advance Joint Chiropractic (“Advance Joint Chiropractic,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information collected through SMS/text messaging communications.
Business Name: Advance Joint Chiropractic
Address: 1500 FM 1187, Crowley, TX 76036
Phone: (817) 878-2877
Email: [email protected]
Website: www.advancejointchiropractic.org
Services: Chiropractic care, spinal decompression therapy, shockwave therapy, and wellness services
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Name
Address
Phone number
Email address
Date of birth
Emergency contact information
B. Health Information (Protected Health Information – PHI)
Medical history
Chiropractic assessments
Treatment records
Spinal decompression and therapy records
Insurance details
C. Payment Information
Billing address
Payment information
Insurance information
D. SMS & Communication Data
When you opt in to receive text messages from Advance Joint Chiropractic, we may collect:
Your mobile phone number
Consent to receive SMS messages
Message interaction data, such as opt-ins and opt-outs
3. How We Use Your Information
We use your information to:
Provide chiropractic and wellness services
Schedule and confirm appointments
Send appointment reminders
Provide care-related updates
Process billing and insurance claims
Respond to patient inquiries
Send promotional or marketing messages, only if you have provided express consent
Comply with legal and regulatory obligations
4. SMS / Text Messaging (A2P 10DLC Compliance)
By providing your mobile number and opting in, you consent to receive SMS messages from Advance Joint Chiropractic. These messages may include:
Appointment reminders
Scheduling confirmations
Treatment updates
Account notifications
Promotional messages, if separately consented
Message Frequency
Message frequency may vary depending on your interaction with our clinic.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
STOP – to cancel
HELP – for assistance
After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you re-enroll.
Consent
SMS consent is not a condition of purchase or treatment.
No Sharing for Marketing
Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
5. HIPAA Compliance
As a healthcare provider, Advance Joint Chiropractic complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with federal privacy and security standards.
We may use and disclose PHI for:
Treatment
Payment
Healthcare operations
Legal or regulatory requirements
A full Notice of Privacy Practices is available upon request at our office.
6. Information Sharing
We do not sell personal information.
We may share information with:
Insurance providers
Billing service providers
Electronic health record (EHR) systems
SMS service providers, for appointment-related communications only
Legal authorities if required by law
All third-party vendors are required to maintain confidentiality and protect your data.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards including:
Secure electronic systems
Access controls
Encrypted communications when appropriate
Secure record storage
While we take reasonable precautions, no data transmission can be guaranteed to be 100% secure.
8. Data Retention
We retain patient records in accordance with Texas state law and applicable federal healthcare regulations. SMS opt-in records are retained for compliance and audit purposes as required by messaging carrier regulations.
9. Your Rights
You have the right to:
Access your personal or health information
Request corrections
Withdraw marketing consent
Opt out of SMS communications
File a complaint without retaliation
To exercise your rights, contact us at:
Email: [email protected]
Phone: (817) 878-2877
10. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted with a revised effective date.
12. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services.
These technologies may collect information such as:
Browser type
Device information
Pages visited
Users may disable cookies through their browser settings if they prefer.
13. Contact Information
Advance Joint Chiropractic
1500 FM 1187
Crowley, TX 76036
Phone: (817) 878-2877
Email: [email protected]
Website: www.advancejointchiropractic.org